The producers of "All My Children" were looking to add an interactive element
that would allow fans to contribute to their popular daytime drama. The
pioneering integration of premium wireless text messaging with television
programming demonstrated the untapped market for premium text-messaging
services - 2.5 million text and online votes were cast!
ABC Daytime had been interacting online with its loyal soap opera fans
through message boards, polls, and chats that give their viewers direct
access to the actors. ABC Daytime created a new revenue stream for its media
properties with "Shop the Soaps," where fans shop for the styles worn by
their favorite ABC Daytime stars. It's considered to be the first fully
integrated crossmedia shopping program on network television.
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